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 Current Vacancies

Head of Contracted Services

North West, Permanent, Negotiable on Expereince
Reference: AJ1013

The Position

This is a fantastic opportunity for an experienced Contracted Services Manager and Tendering professional to join our client’s dynamic team as Head of Contracted Services. As Head of Commercial Services you will be responsible for managing a number of contracts associated with Waste & Recycling services across Manchester.

This is a pivotal role in which the successful candidate will be responsible for the mobilisation and management of contracted commercial services and engineering teams as well as managing the commercial aspects of the contracts. The role holder will also provide support on the legal, financial and technical aspects of the contracts and tendering therefore a solid understanding of Waste and Recycling services within a commercial contract, tendering and financial procedures and contract analysis and improvement is essential.

Specific tasks/responsibilities:

  • Designing, pricing, monitoring and improving the operational and financial performance of Waste Management, Recycling and Environmental Services including; Residual Waste Collection, Recycling Collections, Green Waste & Food Waste Collections, Street Cleansing Services, HWRC’s, Refuse Transfer stations, MRF’s, Integrated solutions (Treatment and Transfer)
  • Manage contracts within financial budgets as well as ensuring performance of key contracts to individual customer specifications, KPIs &SLAs.
  • Managing contract interfaces, notices of change, claims management, contract interpretation and the development of business cases to support commercial decision making.
  • Monitor business unit performance against budget and financial targets. Adjust methods and approach to operation to ensure financial goals are achieved.
  • Carry out regular reviews of each contract in terms of price, type of service, best value and profitability and seek to add value to existing contracts by means of continuousimprovement.
  • Maintain regular communication with relevant departments to ensure excellent service levels, smooth running of the contract services and opportunities for efficiencies.
  • To liaise with the operational and engineering teams on a regular basis and be available for financial and legal support and guidance as and when necessary.
  • Take responsibility for managing and leading the team whilst representing the Client to ensure that services/projects are delivered on time and within budget.
  • To identify practical approaches in relation to problem solving and initiate appropriate action with clarity and in a timely manner.
  • Develop and improve the safety culture. Monitoring compliance and setting achievable targets for improvement.
  • To develop strong relationships with the client and associated regional authorities.
  • Manage operations of the municipal fleet ensuring compliance, efficiency and safe working practices
  • Designing and implementing training and development opportunities and programmes for the team where necessary.

Person Specification

You’ll also have:

  • Experience in managing budgets, analysing contracts and commercial risk within a waste contract
  • Experience working through the bidding and tendering process for commercial waste services
  • Working knowledge of Waste Management and Environmental legislation
  • Knowledge of Contract Management Frameworks
  • Fantastic leadership skills with the ability to quickly build rapport
  • A keen eye for detail and problem solving

Required Qualifications and Experience:

  • Experience working within a contract supplying Waste, Recycling and Environmental Solutions: 5 years
  • Management Qualifications - Advantageous but not essential
  • Waste related qualifications - Advantageous but not essential
  • Driving Licence: 1 year (Required)



Candidates without the mentioned experience will not be considered for this position. Please read the specification carefully to avoid disappointment.

By applying for this position, the job seeker, authorise Ace Recruitment to represent you to clients and seek work on your behalf.

Due to a high volume of applications we can only make contact with successful applicants.

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