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 Current Vacancies

Head of Operations

Bristol, Permanent, £55-60K Dependant on experience + Benefits
Reference: AJ1171

The role


The purpose of this job is to provide strategic oversight and accountability. This will be for operations relating to the procurement, compliance and technical delivery functions of the business. The ideal candidate will be friendly, assertive, quick paced and able to motivate others.





  • Provide leadership to our two operational departments and represent them at board level (12 people in Technical and Procurement departments)
  • Lead the development and delivery of the Operations Team Plan
  • Lead projects and business change to achieve greater operating efficiencies
  • Lead the delivery of a quality assurance strategy, ensuring accuracy and integrity of customer and supplier data
  • Enable our procurement team to develop and work with key partners
  • Provide strategic support to the procurement team in winning tenders
  • Providing strategic direction to the management team and board on compliance operations
  • Promote a ‘compliance first’ culture across the company
  • Accountable for strategic direction of core services by our Technical Team (includes data management, EPR and international compliance management)
  • Accountable for commercial reporting of figures for core services
  • Work closely with sales, marketing, client services and procurement to develop our value proposition
  • Represent our client Environment Agency, trade associations and other regulatory bodies’ meetings and events
  • Develop projects and campaigns to deliver a greater environmental impact
  • Provide support to our Members Team, attending occasional client meetings or industry events


Essential Experience /Knowledge


  • Waste management and associated legislation experience
  • Proven leadership abilities at operational and strategic levels
  • High level of financial literacy
  • Proven ability to develop and implement new processes
  • Ability to be assertive, yet enable others to be at their best and contribute
  • High level of compliance and attention to detail, with ability to summarise complex data sets
  • Strong communication and negotiating skills
  • Ability to resolve problems at both a technical and people level
  • Excellent IT skills
  • Full UK drivers’ licence

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