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 Current Vacancies

Transport Planner

Slough, Contract, 29K - 31K
Reference: AJ0825

The Client

A well respected, family owned Waste Management and Recycling Services Supplier.

Purpose and Responsibilities

An exciting opportunity has arisen for 2 Transport Coordinators to join our clients Transport Office based in Slough. Our client operates an extensive and varied fleet of vehicles and is looking for an experienced Transport/Logistics Coordinator to join the team and assist in the smooth running of daily operations at their busy Transport Office. As Transport Coordinator you will be a key part of the team, liaising with Drivers, workshop team and sales team to ensure a great service for the commercial waste collections.

 Specific Responsibilities

  • Liaising with customers, both internal and external, in a professional and courteous manner at all times, ensuring all calls/queries are responded to promptly and to a high standard resulting in minimal internal and external customer complaints.
  • Processing customer requests from initial order through to the invoicing stage.
  • Accurately recording and inputting data to ensure accurate invoicing and minimal customer queries.
  • Assisting with the supervision of all transport employees, including keeping in contact with drivers throughout the day and ensuring a full and effective de-brief is completed, passing any identified actions to the relevant person or department.
  • Proactively identifying and resolving potential operational service failures to minimise complaints.
  • Preparing daily computerised drivers’ routes in an efficient and achievable manner to ensure maximum productivity and revenue.
  • Ensuring effective and economic utilisation of vehicle fleet whilst customer needs are met.
  • Arranging third-party transport and temporary staff as and when required.
  • Keeping drivers/mates’ records, e.g. training, licences etc. up-to-date in accordance with the Data Protection Act 1998.
  • Deciphering and understanding digital and analogue tachographs, understanding Working Time Regulations and challenging all discrepancies where necessary.
  • Downloading digital and analogue tachographs on a daily/weekly basis and reporting on any identified driving infringements.
  • Downloading of digital vehicle units.
  • Producing reports in a timely manner.

 Person Specification

You’ll also have:

  • Be highly motivated and driven
  • Have outstanding people skills
  • Excellent communication and customer service skills
  • Flexible attitude and ability to multi task
  • Good problem solving skills along with a proactive approach
  • Tachographing experience – digital and analogue
  • IT Literate

Required experience:

  • Experience working within a Transport/Customer Service Setting
  • Experience as a Transport Planner is advantageous

Required licence or certification:

  • A full, clean UK Driving Licence - essential



Candidates without the mentioned experience will not be considered for this position. Please read the specification carefully to avoid disappointment.

By applying for this position, the job seeker, authorise Ace Recruitment to represent you to clients and seek work on your behalf.

Due to a high volume of applications we can only make contact with successful applicants.


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